If you want to return a product purchased from us for a repair, replace or refund, please request a Return Form by filling in all the requested fileds below. Our helpful customer service team will reply your message within 48 hours.
You will need to send your item with a Return Form. Please send us an email to request it, otherwise we may not be able to process your return request promptly.
If you are a resident in the UK, please click on the UK Return Form to download the J&Y Return Form UK version.
If you are a resident in Republic of Ireland, please click on the Ireland Return Form to download the Return form Ireland version.
UK Return Address:
J&Y Return Dept
Unit D Lakeside Technology Park
Swansea SA7 9FF
Ireland Return Address:
Wiseloads (FAO J&Y)
Unit 15, Convoy Enterprise Centre,
Convoy, Co. Donegal.
The code you entered is incorrect. Please try again.